Mission
The mission of the department is to Develop the retirement benefits sector through research, strategic policy guidance and ensuring efficient quality service delivery
Vision
The Vision of the department is to lead retirement benefits solution provider through research
The Objectives of the Department:
- Conduct at least four research papers per year
- Providing 2 comprehensive strategic policy guidelines
- Continually improving the level of customer satisfaction
The Functions of the Department
The functions of the department are highlighted as below.
- Policy Analysis - Budget memo, synthesis of global Experience, Financial Standards, Capital markets, Informal Sector
- Corporate Planning - Strategic Planning, Performance Contract, Customer Satisfaction, Service Charter, IOPS
- Research Function - Scheme Investment Returns, Surveys, Investment policies, Research Papers, Performance Measurements, Briefs and Speeches
- Library Function - Administration. Records, Periodicals
- Statistics Function - Membership Database, Investment Returns, Reporting Formats
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