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File an official complaint or dispute with regards to the running of retirement benefit scheme.

Complaints and Procedures  >

File a complaint  >

Timeline:  Acknowledge your complaint
within 2 working days. Aim to reply within 10 working days

i. Member Education: Trustees to request the Authority. We will Reply within 7 working days

ii. Trustees Training:Respond to the Authority’s invitation

iii. Retirement Planning:Respond to Authority’s invitation

View upcoming training >

a. Registration of schemes- A4 Application form for occupational schemes, A3 forms for individuals schemes

b. Licensing of service providers
i. Fund Managers Fee- Ksh. 50,000 
ii. Custodians Fee-Ksh. 50,000 
iii. Administrators Fee-Ksh. 50,000 

Registration within 90 days upon receipt of required documents.

Call Us Toll Free No: 0800720300 (Safaricom Network)

Write to Us by letter , fax or email [email protected]

Visit our offices

Rahimtulla Tower, 13th Floor,
Upper Hill Road, Opp UK High Commission.
P.O. Box 57733 – 00200
Nairobi, Kenya.

“HUDUMA BORA NI HAKI YAKO”

Do you have a retirement Plan?
Your future starts now. Join a scheme that fits your requirements as you prepare for retirement
Self Employed. Can I still save for retirement?
There are schemes that are aimed at helping self-employed people save for retirement
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Our Mandate:

RBA begun with the enactment of the Retirement Benefits Act No. 3 of 1997 and subsequent establishment of Retirement Benefits Authority in October, 2000. The Act bequeathed the Authority a mandate to steer the retirement benefits industry through prudent regulation and supervision of the sector; promotion of development of the sector; protection of the interest of members and sponsors of retirement benefit. 

Regulate and Supervise

the establishment and management of retirement benefits schemes;

Protect

the interests of members and sponsors of retirement benefits sector;

Approved trustees

remuneration approved by members during the annual general meeting after every three years

Promote

the development of the retirement benefits sector

Advise

the Cabinet Secretary, National Treasury on the national policy to be followed with regard to retirement benefits industry

Implement

all government policies relating to the industry

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Learning Centre

The Retirement Benefits Authority's Defined Contribution and Defined Benefit Scheme offers two distinct options for individuals planning for their retirement. The Defined Contribution (DC) scheme provides a transparent and portable retirement
George Ndung'u, 34 year old
Kiambu
The Retirement Benefits Authority's Defined Contribution and Defined Benefit Scheme cater to different retirement planning needs. The DC scheme appeals to those seeking transparency and portability, enabling them to have greater
Chris Mwakuwa, 26 year old
Nairobi

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Safeguarding your Retirement Benefits

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